Refund Policy
Effective Date: 9 January 2025
At Gati Solutions, we are committed to providing the best possible insurance service for our clients. However, we understand that there may be situations where a refund may be requested. This Refund Policy outlines the circumstances under which a refund may be issued, as well as the procedures for requesting one.
Refund Process
The following steps outline the refund process:
- Request Submission: Customers must submit a refund request in writing (email or official form) within 30 days of the date the payment was made. Include your full name, policy number, reason for the refund request, and any supporting documents.
- Refund Review: Gati Solutions will review all refund requests within 5–7 business days.
- Refund Initialization: Refund amount will be credited to the customer within 5-7 business days
Contact Us
If you have any questions or concerns regarding this Refund Policy, please contact our customer service team at Renewal@Gatisolution.com.